Your personal data is held in trust by us. This policy transparently explains how Snatch collects your information, where it is stored, who it is shared with, and how it is kept secure.
A quick overview of our core data protection principles before you read the full details.
Snatch never sells your personal data to third parties under any circumstances. Your name, phone number, and email remain with us only.
Every transaction and piece of personal information you share is protected with 256-bit SSL encryption â as secure as your bank.
Snatch only collects information that is genuinely required to operate the platform and deliver its services. Nothing beyond that is gathered.
You always have the right to view, correct, delete, or download your own data. Simply contact support to submit a request.
Your data is stored on secure servers, regularly backed up, and protected against unauthorized access.
You can unsubscribe from marketing emails and SMS at any time. A single message is all it takes to opt out.
We collect various types of data while you use the Snatch platform. This data falls into three main categories:
Identity Information: Information you provide at registration â full name, date of birth, gender, national ID or passport number, email address, phone number, and current address.
Financial Information: bKash/Nagad/Rocket numbers, bank account details, and transaction history for payment processing. Snatch never stores full card numbers or PIN codes.
Practical Information: The games you play, bet amounts, login times, devices used, IP address, and browser information.
A scan of your national ID and a selfie are collected during KYC verification. This information is used solely for identity verification and legal compliance.
Snatch collects information in several ways:
We do not access your phone's microphone, camera, or location unless you explicitly grant permission.
Snatch uses your information for the following purposes:
| Purpose | What Data We Use | Legal Basis |
|---|---|---|
| Account Creation & Management | Name, Email, Phone | Contractual necessity |
| Payment Processing | Payment Information, KYC | Contractual necessity |
| Fraud & Abuse Prevention | Login details, IP address | Legitimate Interest |
| Notifications & Marketing | Email, Phone | Consent |
| Legal Obligations (AML/KYC) | Full identity details | Legal obligation |
| Service Improvement | Usage Data (Anonymous) | Legitimate Interest |
Snatch never sells your data to advertising networks or uses it for political purposes.
Snatch does not share your data beyond what is strictly necessary. In limited circumstances, information may be shared with the following parties:
Third-party providers are required to comply with Snatch's privacy standards and may not use your data for their own purposes.
The Snatch website uses cookies. Cookies are small text files stored in your browser. We use three types of cookies:
You can disable functional and analytics cookies at any time from your browser settings. However, disabling essential cookies may affect the site's functionality.
Snatch does not retain data longer than necessary. Retention periods vary depending on the type of data:
Certain data cannot be deleted before a legally mandated retention period expires, but you will be informed if that is the case.
You have full control over your data at Snatch. Here are your six key rights:
You can view all the information we hold about you at any time.
You can correct any inaccurate or outdated information.
You can request the deletion of specific data.
You can download your data as a file.
You can temporarily restrict the use of certain data.
You can opt out of marketing and profiling at any time.
To exercise this right, email us at support@snatch.onl. We will respond within 30 days. Requests will be fulfilled after identity verification.
Snatch strictly prohibits anyone under 18 from becoming a member. Age is verified at the time of registration, and date of birth is reconfirmed during the KYC process.
If a minor's data is accidentally collected, the account will be suspended and the data deleted as soon as this is discovered. Parents or guardians who have concerns may contact us at support@snatch.onl.
Enable Parental Controls on your device to prevent any underage family members from accessing Snatch.
Snatch uses industry-standard technology to keep your data secure:
However, no one can guarantee 100% security on the internet. In the event of a security breach, Snatch will notify all affected members within 72 hours.
Snatch is an international platform. Your data may be stored on servers outside Bangladesh. All such transfers are carried out securely, and we ensure that the destination country has adequate data protection laws in place.
All your rights remain in effect for international transfers. Snatch has signed Data Processing Agreements (DPA) with all of its technology partners.
Snatch may update this Privacy Policy when necessary. For significant changes:
Continued use of Snatch after any changes takes effect constitutes acceptance of the updated policy. If you do not agree to the new policy, you will have the option to close your account.
For any privacy-related questions, requests, or complaints, please contact our Data Protection Officer:
If your complaint is not resolved, you have the right to lodge a complaint with the data protection authority in your country.
Your data is in safe hands. Register with Snatch and enjoy Bangladesh's most trusted gaming experience.